Melanie Williams was named Florida Senior Vice President and General Manager of Frontier Communications in April 2016, concurrent with Frontier’s acquisition of Verizon’s wireline assets. In her current role, Williams has responsibility for sales, marketing, operations, and customer service strategies that impact the end-to-end service delivery of 500,000 voice, data, and video customers while growing a $1B revenue stream and 3,000 Frontier employees. She was also appointed to serve as an Executive Member of Frontier’s National Diversity and Inclusion Council, charged with shaping the cultural strategy of the organization.
Previously, she served as President of Verizon’s Florida Region. Williams delivered >$1B in revenue to the corporation, and led a team of 1750, earning #1 scorecard ranking for 2015.
Williams is very active in the Tampa Bay business and volunteer community. In addition to serving on the Executive Committee for the EDC, she currently serves on the University Of Tampa Board Of Trustees and the Tampa Bay Partnership. Sheis also a fervent Spokesperson/Executive Cabinet Member for the American Heart Association (AHA).